Our shipping rates are as follows: $10 flat rate on all domestic orders, unless express post option selected.
All orders are shipped within 3 working days unless you have selected the express post option.
If you have not received an order within 10 days, please notify us by email at: firstname.lastname@example.org
$10 flat rate
Express Post $15 flat rate
Easy Returns & Exchanges
Your satisfaction is our first priority at Evoque-Apparel . If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
To return an item, please email email@example.com and include the following information:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
We will get back to you within 24 hours on the next steps.